Customer Relations Representative - State Farm Agent Team Member
Part Time • New Lenox - IL
Responsive recruiter
Benefits:
- Team Bonuses
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Opportunity for advancement
ROLE DESCRIPTION:
Our Agency is growing, and we are looking for an outstanding candidate, who loves to learn something new every day and build client relationships!
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is our responsibility.
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is more important than selling a policy.
As a Customer Relations representative with the Kathy Miller/Roger Kruel State Farm Insurance Agency you will be the first point of contact and generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is our responsibility.
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is more important than selling a policy.
As a Customer Relations representative with the Kathy Miller/Roger Kruel State Farm Insurance Agency you will be the first point of contact and generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a good fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Take payments in person and over the phone.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Self-starter who can make decisions on their own.
- Experience in customer service.
- Minimum 1 year office experience.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $50,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kathy Miller - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in New Lenox, IL.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none