Customer Service Representative - State Farm Agent Team Member
Full Time • New Lenox - IL
Responsive recruiter
Benefits:
- Team Bonuses
- Paid Birthdays off
- 401(k)
- Bonus based on performance
- Company parties
- Free food & snacks
- Paid time off
- Training & development
ROLE DESCRIPTION:
Our Agency is growing, and we are looking for an outstanding candidate, who loves to learn something new every day and build client relationships!
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is our responsibility.
As a customer service representative with the Kathy Miller/Roger Kruel State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Our agency has been in New Lenox for over 40 years and is very involved in the community and feels educating our clients on the needs of insurance is our responsibility.
As a customer service representative with the Kathy Miller/Roger Kruel State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer clients' inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Assist clients with payments in person and over the phone
- Educate clients on insurance and their needs for protection
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask as well as taking initiative and understand the meaning of being a team player.
- Previous customer service experience.
- Minimum 1 year office experience required
- Illinois Insurance license for Property & Casualty and Life & Health
Compensation: $45,000.00 - $60,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kathy Miller - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in New Lenox, IL.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none